Process management

The company invoices. The money just does not stay.

We look for where your company loses money on the inside: in time, in waste, in work done twice. Then we fix it with you, and it shows in the bank account at the end of the month.

The first conversation costs nothing and commits you to nothing.

On-the-ground diagnosisFixes with an owner and a deadlineHands-on implementation
Sound familiar?

The signs of a company that works hard and earns little.

If you recognise yourself in two or more, money is leaving through a door nobody is watching.

Everything goes through the owner

If nothing moves without you, the company cannot grow beyond the hours in your day. And on the day you want to sell, it is worth less because of it.

What should be done once gets done twice

Orders rewritten, data copied by hand, errors fixed at the end. Every repetition is salary paid with no return.

Nobody knows the real cost

You know how much was sold. You do not know how much it cost to deliver, per product, per customer or per job.

Stock and deadlines live in people's heads

You overbuy as a precaution and deliver late through forgetfulness. The customer notices, and so does the margin.

The money lost on the inside does not appear on any invoice. It appears at the end of the year, when the numbers do not add up.

Book a first conversation
What we do for you

From the map to the habit.

A report changes nothing by itself. That is why the work only ends when the change is up and running.

Process map

How work flows today, from the customer's order to the money in the bank.

Where money is lost

The points of waste, with the estimated cost of each.

Correction plan

In order of impact, each fix with an owner and a deadline.

Hands-on implementation

We make the change with you and the team, not just the report.

Simple indicators

A few numbers to know, every week, whether it is working.

A company that runs without you

And that is therefore worth more if you ever want to sell it.

How it works

Four steps, and at each one you know what is going on.

The first one costs nothing. The rest only happen if they make sense for you.

  1. Step

    Conversation

    We listen to where you feel things get stuck. It costs nothing.

  2. Step

    Diagnosis

    We observe the work as it happens and talk to the people who do it.

  3. Step

    Plan

    Fixes in order of impact, with an owner and a deadline.

  4. Step

    Implementation

    We put the change to work and measure the result.

Who it is for

We are the right choice if…

It makes sense to talk if:

  • Turnover grows, but the margin does not keep up.
  • You cannot take a week off without the company stopping.
  • The team has grown and the organisation has not grown with it.
  • You are preparing a sale and want a company that runs without the owner.

We are not for you if:

  • You are looking for a miracle piece of software without changing the way you work.
  • You want a report to file away and do not intend to change anything.
FAQ

What people ask us before going ahead.

How much does it cost?
The first conversation costs nothing and commits you to nothing. If it then makes sense to go ahead, we tell you the scope of the work and the price before we start, in writing. No surprises halfway through.
Will you stop the company to do the diagnosis?
No. We observe the work as it happens and talk to the people who do it. The company keeps invoicing.
Will we have to change software?
Not always. Often the problem lies in how what already exists is used, not in the tool.
When do results show?
We start with the fixes of greatest impact and least effort, so results show early. The deadline for each is written in the plan.
What if the team resists change?
Some resistance is normal. That is why change is made with the people who do the work, not over their heads. When needed, we also bring in training.
Process management

Find out where the money is leaking out.

Tell us what the company does, how many people it has and where you feel things get stuck. We reply with what we would look at first.

  • First conversation free of charge
  • Price stated before we start
  • The company does not stop during the diagnosis
  1. We read your message
  2. We reply within 48 hours
  3. We book the conversation, free of charge

It goes straight to contacto@smarts.pt. It stays between us: we share nothing with anyone.

Book a first conversation